Leaving? It's your call.

01In the app (fastest)

1. Open Checkbox and go to the Profile tab.
2. Scroll to the bottom and tap Delete account.
3. Read what will be deleted. If you are the only admin of a group, the flow guides you to hand it over or dissolve it first.
4. Confirm with your password and type the confirmation word. The account is deleted immediately.

02Without the app

If you uninstalled the app or lost access, email support@checkbox.my with the subject "Delete my account" — sent from the email address your account uses, so we can verify it's you. We confirm and complete the deletion within 30 days, and we tell you when it's done.

03What gets deleted — and what remains

• Deleted: your identity (name, email, credentials), your personal plans and content, your photos and documents, your messages' authorship, your push tokens, your connected signals and their stored totals.
• Deleted entirely: circles where you were the only member.
• Remains, anonymized: work you completed for other organizations stays in their compliance record — with your identity detached. Their record of "this was done" survives; "by you" does not.
• Backups: encrypted backups rotate out within 30 days.

The full data story lives in the Privacy Policy. If you only want to delete some data (a photo, a document, a plan) — you can do that in the app without deleting the account, or ask us at support@checkbox.my.